Questions to Expect in an Interview

It can be nerve-wracking to prepare for an interview when you aren’t sure of the questions that the employer might ask! Here are ten of the most popular questions to expect in an interview.

Why Do You Think You Are Suitable For The Role?

This is one of the most commonly asked questions during an interview. To answer this question well, you need to analyse the job description and person specification well in advance of the interview, and match your own skills, attributes and experiences to each point where possible. This will provide you with a good base to answer this question to the employer’s satisfaction!

Where Do You Hope To Be In 5 Years?

Employers are always looking for candidates that they believe are ambitious and will remain with the company long-term. Always respond with an answer that would see you still with the company, but at this point you can express your desire to progress and work your way up, and develop the role further.

Why Do You Want To Work For This Company?

This is a fantastic opportunity for you to demonstrate all of that research you will have done prior to your interview. You need to make it obvious to your interviewer that you have looked into the company thoroughly. Do you admire the company’s modern approach to social media? Does the company’s mission statement and values align with your own views? Do you want to work with a company that has an established a reputable brand name within your area or sector?

What Do You Know About Our Company

Similar to the above, this is an opportunity for you to demonstrate that you have researched the company before your interview. Choose aspects about the company that are related to the role to are applying for, for example if the role is customer-focussed, you may want to say that you admire the company’s proven track record for excellent customer service, and so on.

How Have You Handled a Difficult Situation In Previous Employments?

This is an opportunity to demonstrate problem solving skills or crisis management. It is important that you don’t give the impression that you are always at the centre of difficult situations, but that when one has arisen, that you made a positive contribution to solving it!

Do You Work Better Independently or As Part of A Team?

Ultimately, employers are looking for FLEXIBLE workers who can manage their own work and would excel without much supervision, but would also function well as part of a team. So the answer to this question is also BOTH. And always follow up your response with a suitable example of when you have worked well within both situations.

How Do You Deal With Difficult Customers?

For many employers, maintaining good relationships with customers and clients is the single most important aspect of any role. It is important to answer this question with the mind-set of ‘the customer is always right’ even if you do not believe it!

What Skills Do You Have That Are Valuable to This Role?

It is important to answer this question considering ALL of your skills. This includes any qualifications, courses, education and training you may have had, any skills gained from previous employment, volunteering or work placement opportunities, any life experiences such as travelling and parenthood, and other transferable skills that may be useful!

Provide An Example of When…

Employers will always ask for examples of previous experiences, situations of demonstrations of skills. It may be useful to prepare answers to these ahead of your interview. A good place to start is to think of examples of when you have worked well as part of a team, have overcome a difficult situation, have resolved an issue that has never arisen before, and have gone above and beyond what was expected of you in your role!

Have You Got Any Further Questions?

Interviewers will almost always close the interview with this question, and whilst you might just be ready to sprint out of the door, you need to take this opportunity to demonstrate your interest in this role! Prepare a number of questions beforehand, such as ‘Are there opportunities for further training or development’ or ‘is there flexibility to develop this role further’, and always prepare more than one, in case your question is answered during the interview!